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Alternative Payment Methods

Prerequisites

Before adding alternative methods, understand:

TL;DR
  • BNPL (Klarna, Affirm): 2-8% merchant fee, but 20-40% conversion lift; provider absorbs credit risk
  • Wires: $25-40 flat, same-day, irrevocable - use for large B2B only; watch for BEC fraud
  • Local APMs: Essential in many markets (PIX in Brazil, UPI in India, OXXO in Mexico, M-Pesa in Africa)
  • Crypto via PSP: 1-2% fees, no chargebacks but PSP can still freeze/claw back for sanctions/AML
  • Vouchers/eCash (Paysafecard, Boleto, Konbini): Very low chargebacks, high friction, good for unbanked markets

Beyond cards, wallets, and bank transfers, there's a rich ecosystem of alternative payment methods. Each is essential in specific contexts, regions, or customer segments.

Buy Now, Pay Later (BNPL)​

BNPL has exploded from a niche product to a mainstream payment option. Providers like Klarna, Affirm, Afterpay, and PayPal Pay Later now appear at checkout across major retailers.

How BNPL Works​

The classic "Pay in 4" model:

  1. Customer selects BNPL at checkout
  2. BNPL provider runs soft credit check (usually no hard pull)
  3. If approved, customer pays 25% now
  4. BNPL provider pays merchant full amount (minus fees) immediately
  5. Customer pays remaining 75% in three bi-weekly installments
  6. If customer misses payments, BNPL provider bears the loss

Key point for merchants: You get paid in full upfront. The credit risk transfers to the BNPL provider.

BNPL Economics​

BNPL providers make money from:

  1. Merchant fees: 2-8% of transaction value (yes, higher than credit cards)
  2. Late fees: Charged to customers who miss payments
  3. Interest: On longer-term financing products (not classic Pay in 4)

Why do merchants pay more than credit card fees?

The math works because BNPL increases:

  • Conversion: Customers who can't or won't pay full price upfront convert
  • Average order value: Studies show 20-87% increase in AOV
  • Cart completion: Lower abandonment rates

A 2024 study by Frankfurt University found merchants increased sales by 20% when offering BNPL compared to PayPal. If your margins can absorb a 5% fee and you gain 20% more sales, the economics work.

The BNPL Risk Profile​

From the fraud perspective, BNPL is interesting.

Fraud rates are lower than credit cards because:

  • BNPL providers verify identity at signup
  • Multiple payments make fraud less attractive (fraudster would need to make ongoing payments)
  • Newer systems with modern fraud detection

But BNPL creates different risks:

  • First-party / friendly fraud (customer never intends to pay): Unlike card chargebacks, BNPL friendly fraud means the customer simply stops making installment payments. The BNPL provider absorbs this loss, but high rates affect their willingness to approve your customers.
  • Return abuse (buy with BNPL, return for refund, stop payments)
  • Debt stacking (customer uses multiple BNPL providers simultaneously)

BNPL Regulation​

BNPL operated in a regulatory gray zone until 2024. In May 2024, the CFPB classified BNPL lenders as "credit card providers" under Regulation Z. This means:

  • BNPL providers must investigate disputes
  • Customers have refund rights for returned merchandise
  • Billing statements must be provided

BNPL providers are also now beginning to report to credit bureaus, which will affect:

  • Customer credit scores (for better or worse)
  • Debt visibility across lenders
  • Underwriting decisions

When to Offer BNPL​

BNPL makes sense when:

  • Your average order value is $50-$1,000 (sweet spot)
  • Your margins can absorb 4-6% fees
  • Your customer demographic skews younger (Gen Z and Millennials are primary users)
  • You sell discretionary goods (fashion, electronics, home goods)
  • You have return policies that work with BNPL

BNPL is less compelling for:

  • Very low-ticket items (fees eat the margin)
  • Very high-ticket items (longer financing terms change economics)
  • Subscriptions (BNPL isn't designed for recurring)
  • B2B (different financing needs)

Wire Transfers​

Wires are the oldest electronic payment method and remain essential for large, time-sensitive transactions.

How Wires Work​

Domestic wires (Fedwire):

  • Real-time gross settlement (each transaction settles individually)
  • Final and irrevocable
  • Same-day settlement during Fed operating hours
  • Typical cost: $25-40 to send, $15-25 to receive

International wires (SWIFT):

  • Message network connecting banks globally
  • Settlement through correspondent banking relationships
  • 1-5 business days depending on route
  • Typical cost: $35-50 plus intermediary fees plus FX spread

When to Use Wires​

Wires make sense for:

  • Large transactions ($10,000+) where the flat fee is justified
  • Time-sensitive payments that can't wait for ACH
  • International payments to countries without better alternatives
  • Real estate closings (often required)
  • Same-day certainty (irrevocable, confirmed)

Wires are overkill for:

  • Small transactions (fee makes no sense)
  • Recurring payments (ACH is cheaper and automated)
  • Situations where you need recall ability

Wire Fraud​

Wire fraud is one of the most damaging fraud types because wires are irrevocable. Common schemes:

Business email compromise: Fraudster impersonates executive or vendor, provides fraudulent wire instructions. By the time you realize, money is gone.

Real estate wire fraud: Fraudster monitors real estate transactions, sends fake closing instructions to buyers. Massive losses.

Vendor impersonation: Fraudster sends "updated banking information" posing as legitimate vendor.

Always verify wire instructions through a known phone number (not one provided in the suspicious email). Call your contact directly to confirm.

International Payment Methods​

If you sell internationally, cards aren't always the dominant payment method.

Regional Preferences​

RegionDominant Methods
US/CanadaCards, ACH
UKCards, Open Banking, Direct Debit
EU (Euro)Cards, SEPA, iDEAL (NL), Bancontact (BE)
GermanyCards, SOFORT, Giropay
BrazilPIX, Boleto, Cards
ChinaAlipay, WeChat Pay, UnionPay
IndiaUPI, Cards
JapanCards, Konbini (convenience store), JCB

Key Alternative Methods​

SEPA (Single Euro Payments Area): European equivalent of ACH. Covers Euro-denominated payments across 36 countries. SEPA Instant Credit Transfer settles in seconds.

iDEAL (Netherlands): Bank-based payment method used by ~60% of Dutch online shoppers. Customer authenticates with their bank; payment is guaranteed.

PIX (Brazil): Brazil's instant payment system, launched 2020. Free for individuals, very low cost for merchants. Now processes more transactions than card and cash combined in Brazil.

Alipay/WeChat Pay (China): Dominant mobile payment methods in China. If you want Chinese tourists or cross-border Chinese customers, these are essential.

UPI (India): Unified Payments Interface. Mobile-based instant payment system. Processes 7+ billion transactions monthly. Near-zero merchant discount rate for many categories (government-subsidized to drive adoption).

Mobile Money​

In Africa and parts of Asia, mobile money is often more important than cards or bank transfers.

M-Pesa (Kenya, Tanzania, other African markets):

  • Mobile wallet linked to phone number, not bank account
  • Used for everything: retail, bills, person-to-person, even salaries
  • Over 50 million active users
  • Critical for reaching unbanked populations

MTN MoMo, Airtel Money, Orange Money:

  • Competing mobile money services across Africa
  • Similar model: phone-based wallet, agent network for cash-in/cash-out

GCash, GrabPay (Southeast Asia):

  • Mobile wallets with broad merchant acceptance
  • Often integrated with ride-hailing and e-commerce super-apps

Why mobile money matters: In many emerging markets, more people have mobile phones than bank accounts. If you're selling into Sub-Saharan Africa, mobile money acceptance may be more important than card acceptance.

Carrier Billing​

Charge purchases directly to phone bills. Niche but important for specific verticals.

How it works: Customer's purchase is added to their mobile phone bill. Carrier collects payment and remits to merchant (minus significant fees).

Common use cases:

  • Digital content (games, apps, streaming)
  • Subscriptions
  • Charitable donations
  • Adult content

Economics: Carrier billing fees are high (often 15-30%+) but conversion is excellent because no card entry is required. One-click purchase with carrier authentication.

Fraud/compliance: Carriers impose strict content rules. Refund rates are monitored. Getting cut off by carriers is a real risk for questionable content.

Fraud profile:

  • SIM swap (fraudster takes over phone number, authorizes charges)
  • Social engineering (tricking customer into authorizing)
  • Very different from card fraud patterns

eCash and Voucher Methods​

Cash-like payment methods where customers pay at physical locations and merchants receive guaranteed funds. Important for cash-heavy markets and unbanked populations.

How voucher/eCash methods work:

  1. Customer selects voucher payment at online checkout
  2. System generates a payment code/barcode
  3. Customer takes code to physical location (convenience store, bank branch, etc.)
  4. Customer pays cash
  5. Merchant receives confirmation and guaranteed funds

Major Voucher Methods​

Boleto Bancário (Brazil):

  • Bank slip that can be paid at banks, ATMs, lottery outlets, or online banking
  • Very common for Brazilian e-commerce (alongside PIX and cards)
  • Settlement: 1-3 business days after payment
  • No chargebacks (cash payment)
  • Challenge: Non-payment rate can be high (customer generates boleto but never pays)

OXXO (Mexico):

  • Payment at OXXO convenience stores (20,000+ locations)
  • Customer receives voucher code, pays cash at store
  • Settlement: 1-2 business days
  • Critical for Mexican customers without cards or who prefer cash
  • Challenge: Cart abandonment between voucher generation and store payment

Konbini (Japan):

  • Payment at convenience stores (7-Eleven, Lawson, FamilyMart, etc.)
  • Customer receives payment slip or barcode
  • Very common for Japanese e-commerce
  • Settlement: 1-2 business days

Paysafecard (Europe, global):

  • Prepaid voucher sold at retail locations
  • Customer buys voucher with cash, enters 16-digit PIN online
  • Popular in gaming, gambling, digital content
  • Very low chargebacks (cash purchase)
  • Challenge: AML concerns, often associated with high-risk verticals

Voucher Economics and Risk​

Economics:

  • Fees: Typically 2-5% depending on method and volume
  • No interchange (not card-based)
  • Settlement: Usually 1-3 business days after customer payment

Fraud profile:

  • Very low chargebacks (customer paid cash)
  • Main risk is non-payment/abandonment (voucher generated but never paid)
  • Some voucher methods are attractive for money laundering (cash-based, anonymous)
  • AML scrutiny can be significant for certain methods (Paysafecard)

Conversion impact:

  • Essential in cash-heavy markets (significant portion of population unbanked or underbanked)
  • High friction (customer must leave checkout, go to store, pay, wait for confirmation)
  • Completion rates lower than instant payment methods

When to use voucher methods:

  • Selling into cash-heavy markets (Brazil, Mexico, Japan, parts of Europe)
  • Gaming and digital content (where Paysafecard is expected)
  • Customer segment is unbanked or prefers cash
  • Worth the settlement delay and abandonment rate for access to customer segment

Expanded Local APM Reference​

Brazil:

  • PIX: Real-time, near-zero cost, dominant and growing
  • Boleto: Cash voucher, still significant but declining relative to PIX
  • Cards: Important but lower penetration than US/EU

Mexico:

  • OXXO: Cash voucher at convenience stores, essential for unbanked
  • SPEI: Bank transfer system (same-day/instant depending on bank)
  • Cards: Growing but still lower penetration

Southeast Asia:

  • GrabPay (regional): Integrated with Grab super-app, strong in Singapore, Malaysia, Philippines
  • GoPay (Indonesia): Integrated with Gojek super-app
  • ShopeePay: E-commerce platform wallet
  • PromptPay (Thailand): Real-time payment system
  • DuitNow (Malaysia): Real-time payment system

Japan:

  • Konbini: Convenience store payment
  • JCB: Domestic card network
  • PayPay: Mobile wallet (dominant)
  • Rakuten Pay: E-commerce integrated wallet

Africa:

  • M-Pesa: Dominant in East Africa (Kenya, Tanzania)
  • MTN MoMo: West and Central Africa
  • Airtel Money: Pan-African
  • Orange Money: Francophone Africa
  • Chipper Cash, Flutterwave, Paystack: Aggregators/PSPs for African payments

Key insight: In many markets, not offering local payment methods means not serving the market. A Brazilian customer without PIX/Boleto, a Mexican customer without OXXO, or an Indonesian customer without GoPay may simply not buy.

Cross-Border Considerations​

When accepting international payments:

Currency: Should customers pay in their currency or yours? Local currency improves conversion but you take FX risk (or pay for FX services).

Payment methods: Offering local payment methods dramatically improves conversion in many markets. Dutch customers expect iDEAL; German customers expect SOFORT.

Interchange: Cross-border card transactions have higher interchange than domestic.

Fraud: International card-not-present transactions have higher fraud rates. Apply stricter controls.

Settlement: Getting paid in foreign currencies, then converting and settling to your domestic account, adds complexity and cost.

Cryptocurrency and Stablecoins​

Crypto payments remain niche for mainstream commerce, but there are legitimate use cases. Understanding the three distinct approaches matters because each has different risk and operational profiles.

Subtype 1: Native Crypto to Your Own Wallet (BTC, ETH, etc.)​

Customer sends cryptocurrency directly to your wallet address. You hold the crypto.

How it works:

  1. You generate a wallet address and display it (or QR code) at checkout
  2. Customer sends crypto from their wallet
  3. Transaction confirms on blockchain (seconds to minutes depending on network)
  4. You now hold crypto in your wallet
  5. You decide when/whether to convert to fiat

Risks:

  • Volatility: You bear price risk from moment of receipt until conversion. BTC can move 5-10% in hours.
  • Custody: You're responsible for securing private keys. Exchange hacks, key loss, and theft are real.
  • Tax complexity: Each transaction is a taxable event. Accounting burden is significant.
  • Conversion friction: You need exchange account, liquidity, potential slippage on large amounts.

Disputes:

  • No chargebacks (blockchain transactions are irreversible)
  • But customers still complain. Support load doesn't disappear just because you can't reverse the payment.
  • Regulatory complaints are possible even without chargeback mechanism

When it makes sense: You're crypto-native, have treasury strategy for holding crypto, or have use for crypto (paying crypto-denominated suppliers, etc.).

Subtype 2: Stablecoins (USDC, USDT, etc.)​

Stablecoins are crypto tokens pegged to fiat currencies (usually USD). You receive a crypto asset but with stable value.

How it works:

  • Same as native crypto, but USDC/USDT maintain ~$1.00 value
  • Settlement on various chains (Ethereum, Solana, Tron, etc.) with different fees and speeds
  • You can hold stablecoins or convert to fiat

Risks:

  • Peg stability: Stablecoins can de-peg. USDT and USDC have had brief de-pegs; smaller stablecoins have collapsed entirely.
  • Regulatory risk: USDC (Circle) is regulated; USDT (Tether) has ongoing questions about reserves. Regulatory action could affect value.
  • Chain/network risk: Blockchain congestion, network outages, or protocol failures can delay settlement.
  • Conversion still required: Unless you pay suppliers in stablecoins, you eventually convert to fiat with associated costs.

Disputes:

  • Same as native crypto: no chargebacks, but customer complaints don't disappear
  • Refund policy questions: Refund in stablecoin? At what rate? In fiat?

When it makes sense: Cross-border B2B where traditional wires are expensive/slow, markets with currency instability, crypto-adjacent businesses.

Subtype 3: Crypto via PSP with Instant Fiat Conversion (BitPay, Coinbase Commerce, etc.)​

Customer pays in crypto; you receive fiat. The PSP handles conversion instantly.

How it works:

  1. Customer selects crypto payment
  2. PSP generates payment request (amount in crypto based on current exchange rate)
  3. Customer sends crypto to PSP
  4. PSP converts to fiat immediately
  5. You receive fiat settlement (minus fees)

Major providers: BitPay, Coinbase Commerce, PayPal (in some markets)

Economics:

  • Fees: Typically 1-2% (competitive with cards)
  • FX spread: PSP takes a margin on the conversion. You don't see this directly, but it's built into the rate.
  • Settlement: Usually next business day to your bank account

Risks (even with instant conversion):

  • FX spread/margin: You pay a hidden cost in the conversion rate. Can be 0.5-1% on top of stated fees.
  • AML/sanctions/chain-origin risk: Even if the PSP is a licensed Money Services Business (MSB), you have brand/compliance exposure if funds come from sanctioned addresses or illicit sources. PSPs use chain analytics but false positives and negatives occur.
  • Compromised wallet risk: If a customer's wallet was hacked and used to pay you, you may face legal pressure or complaints even without chargebacks.
  • Refund complexity: If customer wants a refund, do you refund in fiat? At what rate? In the original crypto? At original coin amount or original fiat equivalent? Policy must be clear.
  • Regulatory uncertainty: Crypto regulations are evolving. PSP licensing, reporting requirements, and merchant obligations vary by jurisdiction.

Disputes:

  • No network chargebacks
  • But customers dispute through other channels: complaints to regulators, BBB, social media, legal threats
  • You lose the chargeback mechanism but gain support/complaint load
  • PSP clawback/freeze risk: Even with instant fiat conversion, your PSP can freeze or reverse settlements under their terms (e.g., sanctions hits discovered after the fact, law enforcement requests, upstream exchange flags). "No chargebacks" doesn't mean "no reversals under any circumstance." Read your PSP agreement carefully.

When Crypto Actually Makes Sense for Merchants​

✅ Good fit:

  • Crypto-native businesses (Web3, NFT, gaming, DeFi)
  • Cross-border B2B where wires and FX are painful
  • Markets with currency controls or instability
  • Customer base that actively wants to pay in crypto

❌ Marginal ROI:

  • Standard retail e-commerce
  • SaaS/subscription businesses
  • Domestic US commerce

For most "normal" retail and SaaS, crypto is optional and usually low ROI versus complexity. The customer segment that insists on paying in crypto is small, and adding crypto doesn't meaningfully increase your addressable market. Focus on cards, wallets, and local payment methods first.

Request to Pay​

Request to Pay (RtP) is a messaging layer on top of real-time payment rails. Instead of sending money, you send a request. Recipient reviews and approves, then payment flows.

Use cases:

  • Bill presentment (utility sends request, customer approves and pays)
  • Invoice payment (B2B invoicing with one-click payment)
  • Service payments (gig worker requests payment upon completion)

Both RTP and FedNow support Request for Payment functionality.

See Also​