Payments
On this page
How card transactions actually work, from swipe to deposit.
Every control here should be treated as a test. Start small, measure, then roll out.
Are You Card-Present or Card-Not-Present?
Not sure? If customers swipe/tap in person, you're CP. If they type their card online, you're CNP.
Pick Your Mode
- Calculate your effective rate (total fees / total volume). Is it higher than 2.9%? You might be overpaying.
- Pull your top 5 decline codes from last month. Pick the most common one and read what it means.
- If you have recurring billing: check how many customers failed payment in the last 30 days. Are you retrying intelligently?
That's it. Dashboards and optimization can wait.
How a Transaction Flows
From checkout to cash in your bank account.
| Phase | What Happens | Timing |
|---|---|---|
| Authorization | "Can this card pay?" - Funds reserved | 2-3 seconds |
| Capture | "Charge it now" - Transaction finalized | Same day or delayed |
| Clearing | Networks calculate who owes what | End of day |
| Settlement | Money moves between banks | T+1 to T+3 |
| Funding | Cash hits your account | T+1 to T+3 |
Deep dives: Authorization & Capture | Settlement | Money Flow
Optimization
If you're new to payments, read these in order:
Test capture timing: For one product line, compare capture-at-shipment vs. capture-at-order. Measure "goods not received" disputes vs. operational complexity over 30 days.
Run a 2-week checkout survey: "What payment method do you wish we had?" If fewer than 10% of customers mention it, it's probably not worth the integration effort.
Next Steps
- Authorization & Capture - How transactions work
- Settlement & Reconciliation - Where your money goes
- Payment Methods Overview - Your options
- Buying Payments - Choose the right processor
- Checkout Conversion - Stop losing sales
- Auth Optimization - Improve approval rates
- Interchange - Optimize your fees
- Digital Wallets - Add Apple Pay, Google Pay
- Going Global - International expansion
See Also
- Processor Management - Multi-processor strategy
- AVS & CVV - Verification signals
- 3D Secure - Authentication and liability shift
- Risk Scoring - Transaction scoring
- Holds and Reserves - Cash flow impacts
- Payments Metrics - Performance tracking
- Refund Strategy - When to refund